atlas

Privacy Policy

SMART COURIER B.V., as the data controller.

SMART COURIER B.V., as the data controller, collects and processes certain personal information from individuals who use this website: www.courier.nl.

This Privacy Policy outlines how Courier.nl (“we”, “us”, or “our”) collects, uses, stores, discloses, and protects personal data in accordance with applicable Dutch and European data protection laws, including the General Data Protection Regulation (GDPR).

By browsing or using this website or receiving services from us, you agree to this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

Courier.nl may collect two types of data:

  1. a) Personal Information – such as name, address, email, phone number, and payment details. This is collected voluntarily through:
    – User registration
    – Contact forms
    – API access requests
    – Shipping transactions
    – Customer service communications
  2. b) Technical/Analytical Data – including IP address, browser type, device info, and visited pages. This helps us optimize our platform and better understand user preferences, primarily via cookies and analytics tools (see Section 4).

Failure to provide certain personal data may limit your ability to use some services.

2. Data Disclosure

We may disclose your data:
– To service providers and partners strictly for delivering our services
– To third-party systems for tracking, analytics, payments, or delivery logistics
– As required by law or judicial authority
– With your explicit consent, if needed for purposes not covered above

3. Use of Information

Collected data may be used to:
– Provide and manage shipping and logistics services
– Support account creation and login
– Contact you regarding services or support
– Improve the platform and develop new features
– Ensure compliance with legal obligations
– Prevent fraud or misuse
– Fulfill any other purpose you explicitly authorize

4. Cookies and Tracking

Our site uses cookies to:
– Enable secure login and user-specific functions
– Analyze traffic patterns and improve performance
– Remember preferences and usage settings

We use Google Analytics to evaluate site performance. IP addresses may be stored on Google servers in the U.S., but no personally identifiable data is shared.

You can disable cookies via your browser settings. Some features (like login) may not work properly without them.

More on opting out of Google Analytics: https://tools.google.com/dlpage/gaoptout

5. Third-Party Content and Links

This Privacy Policy applies only to www.courier.nl. We are not responsible for the privacy practices or content of linked websites. Please refer to their privacy policies before submitting personal data to third parties.

6. Consent and Opt-Out

If we intend to use your data for purposes not covered here, we will ask for your explicit consent.

You may opt out of:
– Promotional communications
– Certain platform features

Or opt in to:
– Notifications about new features or improvements

7. Data Security

Courier.nl takes data protection seriously and implements technical and organizational safeguards including:
– SSL encryption
– Secure servers and access controls
– Regular reviews of security measures

Despite our efforts, no online data transmission is 100% secure. We encourage you to protect your account credentials.

8. International Transfers

We may transfer your personal data to countries outside the Netherlands and EU (e.g., cloud providers or international carriers). In such cases, we ensure data remains protected per GDPR standards via appropriate safeguards.

9. Retention and Data Updates

Your personal data will be retained only as long as necessary for the purposes listed, or as required by Dutch law. Once the retention period expires, data will be securely deleted or anonymized.

You can request corrections or updates at any time, except for fields limited by system logic (e.g., country of registration).

10. Right to Erasure (“Right to be Forgotten”)

You may request deletion of your personal data if:
– It is no longer needed
– You withdraw consent and no legal basis remains
– Data was unlawfully processed
– Retention is no longer legally justified

11. Data Breaches and Complaints

If you believe your data rights have been violated, you may contact us or file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
www.autoriteitpersoonsgegevens.nl
klachtenloket@autoriteitpersoonsgegevens.nl
+31 (0)88 – 1805 250

12. Changes to this Privacy Policy

Courier.nl reserves the right to update this Privacy Policy at any time. Continued use of the website implies acceptance of any updated version.

Contact for Privacy Inquiries

SMART COURIER B.V.
gdpr@courier.nl
+31 (0)88 123 4567

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